Shipping Policy
Shipping Policy
Order Processing
- All orders are processed within 1–3 business days.
- Orders are shipped only after payment confirmation.
- During holidays or high-demand periods, processing times may be slightly longer.
Shipping Methods & Delivery Time
- Domestic Shipping: 3–7 business days via standard courier.
- International Shipping: 10–21 business days, depending on destination.
- Expedited shipping options may be available at checkout for faster delivery.
- All shipping times are estimates and may vary due to customs clearance, local holidays, or unforeseen circumstances.
Shipping Fees
- Domestic shipping cost is calculated at checkout based on weight and location.
- International shipping fees vary by country and are calculated at checkout.
- Free shipping promotions may apply to orders over a certain value (check the product page or cart).
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package on the courier’s official website.
- Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
- International shipments may be subject to customs fees, import duties, or taxes.
- Customers are responsible for any such charges.
- We recommend checking your country’s import regulations before placing an order.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact our support team within 7 days of delivery.
- Provide your order number and photos (if damaged).
- We will work with the courier to resolve the issue or provide a replacement.
Address Accuracy
- Please ensure your shipping address is accurate.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Contact Us
For any shipping questions, please reach out via the website “Send Us a Message” chat or email support@weekino.com.